Multi-Office Operations

Manage Head Office, regional branches, and marketing offices on one unified platform. CABAMS standardizes approvals, workflows, and reporting across locations — while maintaining strict impartiality, traceability, and accreditation readiness.

Why Multi-Office Control is Essential for Certification Bodies

Many Certification Bodies operate through distributed offices: a Head Office that controls certification decisions and compliance, regional offices that coordinate audits and clients, and marketing teams that manage leads and onboarding. When each office uses different tools or processes, it creates gaps: inconsistent approvals, duplicated records, missed deadlines, and weak traceability during accreditation assessments.

CABAMS provides a unified multi-office system where each role sees what they need, approvals follow a controlled hierarchy, and all evidence remains connected across the audit lifecycle.

CABAMS Multi-Office Operations

Unified Platform for Distributed Teams

One system that connects Head Office, regional teams, and marketing operations.

CABAMS supports multi-location operations with controlled access and standardized workflows. Each office can manage its responsibilities while Head Office retains visibility, compliance control, and final decision authority.

Role-based access by office type and responsibility
Centralized approvals and impartiality controls from Head Office
Unified reporting and consistent templates across regions
Remote coordination for audit plans, documents, and NC closure
Shared calendars, reminders, and deadline tracking

Outcome: Faster coordination, stronger control, and audit-ready traceability across offices.
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CABAMS Multi-Office Operations
CABAMS Multi-Office Operations

Office Types Supported

Define responsibilities clearly across the entire organization.

Head Office

  • Certification decisions & approvals
  • Impartiality & governance
  • Accreditation liaison
  • Policy, system & document control
  • Risk & performance monitoring

Regional / Branch Offices

  • Client coordination & scheduling
  • Audit execution support
  • NC/CAPA coordination
  • Local auditor management
  • Regional HR visibility

Marketing / Sales Offices

  • Lead capture & enquiries
  • Client onboarding workflows
  • CRM communication history
  • Conversion tracking
  • Pipeline and revenue visibility

How CABAMS Keeps Multi-Office Operations Consistent

Standardization, control, and audit-trail integrity across regions.

Controlled Approval Hierarchy

Approvals follow Head Office-controlled steps for technical review, decision readiness, and final decisions.

Unified Document Standards

Templates and formats remain consistent across all offices to strengthen accreditation evidence.

Role-Based Access Control

Each office sees only what they need — reducing errors and protecting confidentiality and impartiality.

Shared Dashboards & KPIs

Leadership monitors audit progress, NC closure, utilization, and revenue across all regions.


Result: A single operational standard across locations, without losing regional flexibility.

Unified

Workflows

Controlled

Approvals

Traceable

Audit Trails

Scalable

Across Regions

Frequently Asked Questions

Common questions about multi-office support in CABAMS.

Yes. CABAMS supports distributed scheduling and audit coordination while enforcing Head Office-controlled approval and decision workflows.

Yes. CABAMS uses centralized templates and controlled formats so reporting remains consistent and audit-ready.

Yes. CABAMS supports role-based access so each office or department sees only the information and actions relevant to their responsibilities.

Connect Your Entire Certification Operation

Manage Head Office governance, regional execution, and sales onboarding with one consistent workflow — while maintaining impartiality, traceability, and accreditation readiness.

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